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Task force looking into issuesWE THANK Mr Su Guaning for his letter ("Motor insurance system needs fixing"; last Saturday).mini storageAs a representative and voice of the motoring community, the Automobile Association (AA) of Singapore is a member of the Motor Insurance Task Force, which is co-chaired by the presidents of the Consumers Association of Singapore and AA.The task force has been looking into various motor insurance-related matters, including repair claims.We thank Mr Su for highlighting this concern, which we will raise for discussion at the next task-force meeting.Bernard TayPresidentAutomobile Association of SingaporeOnline banking for all customersI HAVE accounts and credit cards with several banks and, since I am often overseas, I rely on online banking to check my accounts and make payments ("Hassle to use some websites" by Mr Roy Goh; Tuesday).I was taken aback when ANZ told me that online banking services were available only for bank account holders and not credit card holders.Besides convenience and keeping up with the ti儲存es, online banking also helps cut down paper usage as well as the number of people manning call centres.All banks should have online banking services for all customers.Melvin Sim Keat HuiShorten BPL pay-TV contractWHY must a subscriber to Barclays Premier League pay-TV content have to sign a 24-month contract?This means he has to continue paying the monthly $59.90 fee to SingTel even during the league's off-season between mid-May and mid-August, when the channels offer only repeat telecasts of matches.Can the Media Development Authority make SingTel reduce the cross-carriage contract term from 24 months to the length of each league season, that is, nine months?Advin Kwok Ching HoongTermination fee listed in formWE THANK Mr Goh Hock Chai ("Termination fee not stated"; Thursday) for his feedback on our fibre service, and have contacted him to address his concerns.The termination charge is listed in the application form for fibre services, which is signed by our customers.Chua Hian HouAssistant General ManagerCorporate CommunicationsM1迷你倉